Reference

Open 8cc with clear privacy rules

Your 8cc account brings lobby access, UPI, Paytm and PhonePe wallet records, cookies and support chats under one Privacy Policy, so you can see what data we collect…

Account data explainedUPI privacy contextCookie choicesRequest paths
8cc Open 8cc with clear privacy rules
CONTACT ROUTES

Check privacy help before you join

Privacy questions should reach the team that can match your account, device and wallet records safely.

Account help area Send privacy requests from inside your account when possible. The signed-in route helps us match your request to login records, wallet activity and support history without asking you to repeat sensitive details.
Live chat routing Use live chat when you need the right privacy contact quickly. The chat team can route access, correction, deletion and cookie questions to the privacy queue after basic account checks.
Email privacy contact Email works for longer requests, document attachments or written follow-up. Include your account name, registered contact detail and the privacy action you want, but never send full banking secrets.
ACCOUNT CARE

Browse how data stays under control

We write this policy around the data paths you actually use: registration, login, wallet movement, support, cookies and account safety checks.

Data collection

We collect details you provide, records created by your account activity and technical signals from your device.

Cookie choices

Cookies help remember sessions, language choices and security checks.

Account security

Security logs may include device type, IP patterns, failed login attempts and wallet changes.

Payment records

UPI, Paytm, PhonePe and Google Pay activity may create transaction IDs, status records and verification checks.

Retention timing

Some records stay while your account is active; others remain longer for tax, fraud-control, dispute or legal reasons.

Change requests

You can ask us to correct account details, provide a copy of eligible data or delete records where the law…

Open your privacy questions here

These answers explain the privacy actions you can take with your account data. They cover access requests, corrections, cookies, wallet records, support chats and deletion requests in plain English. If your request depends on local law, account status or payment verification, we will tell you what we can do and what records must stay for required checks.

It covers registration details, login records, wallet activity, device signals, cookie settings, game-session records, support messages and privacy requests. It also explains when we share limited data with payment, security and service partners.

Yes, you can request a copy of eligible account data through the account help area or email contact. We will verify that the request is from you before preparing the response.

Payment records may include transaction IDs, status checks, timestamps and limited account matching details. We use them for deposits, withdrawals, refunds, dispute handling, fraud checks and accounting records required by law.

You can ask us to correct eligible details such as contact data or profile records. Some payment or verification records may need extra checks before changes, especially when withdrawals or disputes are involved.

Cookies help keep you signed in, remember settings and support security checks. Some are needed for the service to work, while non-essential cookies may be adjustable where settings are provided.

You may request deletion where the law allows. We may need to keep certain records for security, disputes, tax, payment reconciliation or legal duties before removing or anonymising them.

Start with the account help area for matched requests, use live chat for routing, or send email for document-heavy cases. Include your account name and the privacy action you want.